Boost better-informed,inclusive and meaningful visits
Interactive content and wayfinding tools in heritage venues for all visitor profiles. Let’s talk
We help cultural and natural heritage venues to provide a wider experience to all their visitors through interactive content and wayfinding tools.
We work closely with the venue’s team to identify which stories to tell, what knowledge to share and collections to explore for their different visitor profiles according to their needs and interests.
Visitor profiles definition
We take into account the visitors’ interests and needs such as age, available time, language, or disability situation to define the profiles.
Collections on exhibition
Collections on store
Related contexts and contents
Physical Space Analysis
Floor plan with distribution of objects or points of interest
By using Service Design methodologies, we propose visits for each visitor profile, identifying the Touchpoints and Calls to action.
For each venue we design:
A Visitor Journey Canvas
A Route blueprint: moments, emotions, front and backhouse service structure
Floor plan with the routes and final touchpoints
App or Webapp
Content in the physical space or at the digital arena: on the visitor’s own mobile or in a device installed at the venue (tablets, screens…)
User Experience Design
User Interface Design
We provide interpretation services to design and produce interactive content for specific audiences.
Narrative script for each route.
Texts & Images
Basic content, light and more reproducible on any device or browser.
Audio & Video
We design and produce content depending on the visitor needs.
We acknowledge the need to have different languages available.
We produce accessible content such as subtitles, sign language videos, and audio descriptions.
AR / VR
Virtual and Augmented reality content for webapps and native apps.
Wayfinding is not about getting from point A to point B but showing the most significant route to that specific visitor.
We provide customized interactive maps to help the visitor locate points of interest and information.
Our augmented reality wayfinding tool helps visitors position themselves and find their way around with the use of the camera.
Our wayfinding tools are available for offline use, without the need to download an app.
We analise the most efficient way to deliver content depending on the space conditions, being indoors or outdoors, with or without internet, on a webapp or a native app.
Through a WiFi network with BoxToLife devices or locally installed on the venue’s equipment.
Content distribution without internet connection using solar panels and batteries.
CONTENT CREATION, MANAGEMENT AND DELIVERY
Platform for content management and visitor analysis
Possibility to create different visits from our web platform that delivers content to the visitors’ mobile, to a large format touchscreen, or tablet installed onsite.
Automatic content creation
Our tool allows the translation and production of voice audios in 39 languages.
All interactions and devices provide data that are stored and analysed for the venues’ decision-making.
offline content distribution
If there is no internet, we have a solution
No internet needed
BoxToLife distributes content without an internet connection.
BoxToLife requires only a 5-volt electrical supply, just like a phone!
Devices connect onsite to a WiFi network without the need of downloading an app.
Understanding visitors to heritage venues implies having the information and data available to improve the offer and experience for the visitor.
We obtain visitor feedback through surveys and evaluations.
Our analysis tool assists the venue in determining the heat map and the paths visitors take.
Our tool allows visualizing people’s behaviour during their visit to the public space or online.
The next level in serviceWe go all the way with the venue staff from definition to implementation and support.
We are an interdisciplinary team made up of professionals in different areas and first level external collaborators dedicated to provide the best service that results in visits that engage and awaken curiosity for knowing more.
We work in collaboration with the venue’s staff in different areas from the definition, curatorship, editorial care, design, and implementation of graphic, exhibition and digital products to enrich the visit experience
We take care of the implementation and testing onsite to make sure evertyhing works just great.
We constantly monitor and analyse the performance of the products implemented and also providing support to any eventuality.
“Museums are my passion. I enjoy getting to know and share stories about world heritage.”
M.A. Museum Studies
“I am an enthusiast of using technology to promote heritage.”
Technology PhD. Computer Science
Talk to us. We want to hear from you.
Call or send us an email
+351 218 220 924