heritage venues for all visitor profiles.
Visitor profiles definition
We take into account the visitors’ interests and needs such as age, available time, language, or disability situation to define the profiles.
Collection Analysis
- Available contents
- Collections on exhibition
- Collections on store
- Related contexts and contents
Physical Space Analysis
- Floor plan with distribution of objects or points of interest
- Space description
Route Design
By using Service Design methodologies, we propose visits for each visitor profile, identifying the Touchpoints and Calls to action.
For each venue we design:
- A Visitor Journey Canvas
- A Route blueprint: moments, emotions, front and backhouse service structure
- Floor plan with the routes and final touchpoints
Channels Definition
- App or Webapp
- Content in the physical space or at the digital arena: on the visitor’s own mobile or in a device installed at the venue (tablets, screens…)
- User Experience Design
- User Interface Design
Content definition
Narrative script for each route.
Texts & Images
Basic content, light and more reproducible on any device or browser.
Audio & Video
We design and produce content depending on the visitor needs.
Multilanguage
We acknowledge the need to have different languages available.
Inclusion
We produce accessible content such as subtitles, sign language videos, and audio descriptions.
AR / VR
Virtual and Augmented reality content for webapps and native apps.
Interactive maps
We provide customized interactive maps to help the visitor locate points of interest and information.
AR wayfinding
Our augmented reality wayfinding tool helps visitors position themselves and find their way around with the use of the camera.
Offline
Our wayfinding tools are available for offline use, without the need to download an app.
Online
Via Internet
Offline
Through a WiFi network with BoxToLife devices or locally installed on the venue’s equipment.
SOON!!
Outdoor weatherproof
Content distribution without internet connection using solar panels and batteries.
Content management
Possibility to create different visits from our web platform that delivers content to the visitors’ mobile, to a large format touchscreen, or tablet installed onsite.
Automatic content creation
Our tool allows the translation and production of voice audios in 39 languages.
Analytics
All interactions and devices provide data that are stored and analysed for the venues’ decision-making.
No internet needed
BoxToLife distributes content without an internet connection.
Low energy
BoxToLife requires only a 5-volt electrical supply, just like a phone!
WiFi network
Devices connect onsite to a WiFi network without the need of downloading an app.
Feedback
We obtain visitor feedback through surveys and evaluations.
Heat maps
Our analysis tool assists the venue in determining the heat map and the paths visitors take.
Behaviour analysis
Our tool allows visualizing people’s behaviour during their visit to the public space or online.
Acknowledgements
